Host: Patrick Bet-David
Patrick Bet-David hosts conversations about business, leadership and current affairs. Guest accounts, opinions and historical practices are attributed rather than treated as verified current policies.
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PBD Podcast
Horst Schulze explains his hospitality leadership philosophy with Patrick Bet-David. He discusses purpose, orientation, training, standards and authority for solving guest problems. These notes cover supported service and leadership passages, not the entire interview. Historical practices are Schulze’s account, not verified current Ritz-Carlton policy.