How to Build a $400 Million Company From Scratch
A Shopify Masters interview with Joanna Griffiths, founder of the leak-proof underwear brand Knix (spelled Nyx in the auto-captions). She describes spotting an overlooked problem while at business school, researching it for a year, designing products to be worn for 15 hours, testing on real bodies in every size, growing through word of mouth and wholesale, and raising over 50 million dollars in 2021 while pregnant with twins. She is candid about demoralising fundraising feedback, says founders hold more power than they remember, and talks about staying close to customers through social comments, never-out-of-stock lists and roots and wings. Sponsor: Shopify, which produces the show and is named in the description with a free trial offer. PARTIAL COVERAGE: this note is based on the opening, the origin story, the testing and operations sections, the fundraising story and the closing, and may not cover every point in the roughly 34 minute video. Figures such as the reported 320 million dollar exit are the guest's or description's own claims and not independently checked.

Executive Summary (TL;DR)
A Shopify Masters interview with Joanna Griffiths, founder of the leak-proof underwear brand Knix (spelled Nyx in the auto-captions). She describes spotting an overlooked problem while at business school, researching it for a year, designing products to be worn for 15 hours, testing on real bodies in every size, growing through word of mouth and wholesale, and raising over 50 million dollars in 2021 while pregnant with twins. She is candid about demoralising fundraising feedback, says founders hold more power than they remember, and talks about staying close to customers through social comments, never-out-of-stock lists and roots and wings. Sponsor: Shopify, which produces the show and is named in the description with a free trial offer. PARTIAL COVERAGE: this note is based on the opening, the origin story, the testing and operations sections, the fundraising story and the closing, and may not cover every point in the roughly 34 minute video. Figures such as the reported 320 million dollar exit are the guest's or description's own claims and not independently checked.